Principal Program Manager, Relay Trust, Relay Trust

Amazon is seeking a program management team leader who is passionate about protecting Customers and can thrive working across a diverse, global team. The role involves leading a cross-functional program responsible for protecting Amazon and its customers from transportation-related fraud while collaborating with various teams to improve operational efficiencies and deliver high organizational standards.

Responsibilities

• Lead a cross functional program responsible for protecting Amazon and our customers from transportation related fraud, misuse, and abuse worldwide
• Partner with business stakeholders to align on a cohesive roadmap that delivers against shared goals
• Support process improvement, automation, and control implementation projects
• Drive the standardization and documentation of processes, risks, and controls and work with owners to assign accountability
• Build continuous monitoring programs focusing on carrier partner's compliance to program policies and other risk areas
• Partner across product teams to apply new technologies to your program area

Skills

• Bachelor's degree
• 8+ years of program or project management experience
• 8+ years of working cross functionally with tech and non-tech teams experience
• 8+ years of managing, analyzing and communicating results to senior leadership experience
• Experience prioritizing and delivering projects on time in a fast-moving environment
• Experience implementing repeatable processes and driving automation or standardization
• Strong analytical and quantitative skills with the ability to use data and to back up assumptions, recommendations, and drive actions
• 10+ years of program or project management experience
• MBA or Master's Degree in Operations, Supply Chain or Logistics

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

Company Overview

• Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is https://amazon.com.

Company H1B Sponsorship

• Amazon has a track record of offering H1B sponsorships, with 22803 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.