Security Manager - Transportation and Guest Services

Summary Job Description: The Hospital Security Department ensures a safe and secure environment for patients, visitors, and staff. Our team monitors access points, patrols hospital grounds, and responds to emergencies while supporting hospital policies. Working with local law enforcement and hospital leadership, we provide safety, protection, and assistance with professionalism, compassion, and respect. Security Manager-Transportation and Guest Services Full-Time, Days Job Requirements: The Manager of Valet Services, Guest Services, and Fleet Management oversees in-house hospital valet operations, 24/7 information desk services, and hospital vehicle fleet management, while serving as a cross-trained member of the Security team. This role is responsible for ensuring safe, welcoming, and efficient arrival and departure experiences for patients, visitors, and staff, while supporting hospital security operations in coordination with the Security department. The Manager provides leadership and supervision of staff; ensures service excellence; maintains safety, transportation, and fleet compliance; and supports emergency response operations. The role reflects the mission, vision, and values of Baptist Health, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all applicable policies, procedures, regulatory requirements, and accreditation standards. Requirements: High School Diploma or equivalent Five years of related experience Supervisory or leadership experience required Valid Kentucky Driver’s license and clean driving record Ability to operate automatic and manual transmission vehicles Must obtain De-escalation and crisis prevention within 6 months Preferred Qualifications: Experience in hospital, healthcare, or large campus environments Prior security, law enforcement, or public safety experience CPR/AED certification (or ability to obtain) De-escalation or crisis intervention training Benefits: Health, Vision, Dental and Pet Insurance Life Insurance Short Term and Long Term Disability and Life Insurance Identity Theft Protection Tuition Reimbursement up to $6,000 annually Company paid Maternity and Paternity Leave 5 days of Paid Time Off available upon hire Bereavement Leave (includes pets) PTO Sell Back Program Compassionate Leave Sharing Program (PTO Donation) Employee Support Fund, for employees in need of emergency financial support Retirement with Company Match Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.