IT Service Desk

WERE HIRING: IT SERVICE DESK SPECIALIST
Location: BGC, Taguig City | 100% Onsite
Step Up Your IT Career in a Global Environment!
Do you
have a solid background in tech support and a passion for delivering
world-class IT service? Were looking for an experienced IT Service Desk
Specialist whos ready to make an impact and grow in a dynamic, fast-paced
workplace!
What Youll Be Doing

• Troubleshoot and resolve hardware/software issues
• Support end-users across desktop, applications, and networks
• Manage IT tickets efficiently using best-in-class tools
• Collaborate with cross-functional teams and escalate issues when necessary
• Deliver top-notch service and clear communication to internal clients
  

What Were Looking For

• At least 3 years of total BPO experience
• Minimum 2 years in IT Service Desk / Helpdesk /
• Technical Support (under BPO or IT Shared Services)
• Bachelors degree in any Computer-Related Technology
• Strong analytical and problem-solving skills
• Exceptional English communication and interpersonal skills
• Familiarity with operating systems, desktop
• applications, and hardware setups
• Adaptable and enthusiastic about continuous learning
  

Willing to work onsite in BGC, Taguig City
Why You Should Join Us

• Career growth with a global organization
• Training and development opportunities
• Collaborative team culture
• Exposure to cutting-edge IT systems