Azure AD/Entra ID Systems Administrator - Cleveland, OH

Azure AD/Entra ID Systems Administrator In this role the administrator will design, implement, and manage our enterprise identity and mobility solutions.

Summary Of Responsibilities

• Administer and manage Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams
• Manage Microsoft 365 licensing, user provisioning, and service assignments
• Configure and optimize SharePoint Online sites, permissions, and governance policies
• Manage Teams policies, meeting settings, and collaboration features
• Monitor Microsoft 365 service health and respond to service incidents
• Maintain, optimize, and modernize Azure Active Directory (Entra ID) and on-premises Active Directory synchronization using Azure AD Connect
• Lead the roadmap and execution for our move from on-premises Active Directory to Entra ID, including hybrid identity design, application authentication migration, and deprecation of legacy identity dependencies where appropriate
• Implement and manage hybrid identity solutions including Azure AD Join and Hybrid Azure AD Join
• Configure and maintain Group Policy Objects (GPOs) and ensure proper integration with Intune policies
• Manage directory services, domain controllers, and replication topology
• Implement and maintain Active Directory security best practices including privileged access management
• Design and manage Entra ID Conditional Access, MFA, and related identity security controls to protect user and application access
• Design, deploy, and maintain Microsoft Intune infrastructure for mobile device management (MDM) and mobile application management (MAM)
• Develop and implement device compliance policies, conditional access policies, and configuration profiles for iOS, Android, Windows, and macOS devices
• Manage application deployment, updates, and lifecycle management through Intune
• Configure and maintain Windows Autopilot for zero-touch device provisioning
• Implement and manage co-management scenarios between Intune and Configuration Manager
• Troubleshoot and resolve complex Intune-related issues affecting device enrollment, policy application, and application deployment
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent work experience
• 5+ years of experience in enterprise IT infrastructure
• 3+ years of hands-on experience with Microsoft Intune and mobile device management and Microsoft 365
• Knowledge of Microsoft Intune, including MDM, MAM, and Endpoint Manager
• Strong understanding of Active Directory architecture, Group Policy, DNS, DHCP, and directory services
• Hands-on experience with hybrid identity and migrating from on-premises Active Directory to Azure Active Directory / Entra ID
• Experience with Windows Autopilot, co-management, and modern device provisioning
• Knowledge of mobile operating systems (iOS, Android) and their management frameworks
• Experience with certificate authorities and PKI infrastructure
• Knowledge of networking concepts including VPN, Wi-Fi, and network security
• Strong analytical and problem-solving abilities
• Excellent communication skills with ability to explain technical concepts to non-technical audiences
• Project management capabilities and ability to manage multiple priorities
• Customer service orientation with focus on end-user experience