Bilingual (English/French) Technical Customer Service Representative

Customer Service Representative (Remote, Independent Contractor) Location: Remote (U.Compensation: hourly Rooted Talent Solutions provides high-quality customer support staffing for reputable U.S. brands. We believe in offering flexible, remote work opportunities that fit your lifestyle. As a contractor with us, you'll provide exceptional service to customersall from the comfort of your home.

We are hiring independent Customer Service Representatives to support clients in various industries, including retail, travel, utilities, and healthcare. In this role, you'll assist customers by phone, chat, or emailresolving issues, answering questions, and providing excellent service. You will choose your schedule, projects, and workload, making this a great opportunity for self-starters seeking work-from-home flexibility.

Provide professional and empathetic support to customers via phone, chat, or email Attend and complete any required training or certification for selected projects Adhere to performance metrics and client guidelines Previous customer service, call center, or remote support experience preferred Computer with Windows 10 or 11, reliable internet, USB headset, and a quiet workspace 100% remote work with flexible scheduling ~ Opportunity to choose your own clients and service hours ~ Support from our onboarding and training team ~ Access to a community of fellow remote contractors ~ Performance incentives for top contractors ~