End-User Computing Architect (Azure)

This role requires deep hands-on expertise across Intune, device management, identity, operating systems, and Azure-based virtual desktop infrastructure (VDI). The ideal candidate will have proven experience delivering multi-site implementations, standardization initiatives, and complex transitions, including divestitures and mergers/acquisitions. This individual will ensure a seamless, secure, and scalable EUC environment while delivering exceptional customer service, including executive-level support. remote with 20–30% travel may be considered) Design and deploy end-user platforms across Windows, macOS, mobile devices, and virtual desktops.

Implement modern device management solutions using Microsoft Intune, MDM, Microsoft Entra ID, and Azure Virtual Desktop. Develop secure, scalable endpoint standards, including compliance policies, configuration profiles, and automated provisioning (Autopilot). Integrate EUC solutions with identity, networking, collaboration, and security platforms.

Lead EUC workstreams for mergers, acquisitions, and divestitures, including Day 1/Day 2 planning and execution. Design and execute migration and coexistence strategies (Entra ID tenant alignment, device enrollment transitions, profile/data migration, and application deployment). Ensure endpoint security and compliance during transitions in partnership with Security and IAM teams.

Deliver high-quality EUC operations with a strong focus on user experience and customer satisfaction. Provide executive-level support with professionalism, discretion, and urgency. Troubleshoot complex issues across endpoints, authentication, and access (Windows, macOS, mobile, VDI).

Maintain accurate documentation, asset tracking, and operational standards. Manage OEM/vendor relationships (Dell, Client, Lenovo, Apple), including procurement, provisioning, and SLA performance. Collaborate with Infrastructure, Network, Security, Service Desk, and third-party vendors to ensure successful delivery.

Implement secure device configurations, conditional access, compliance policies, and identity-based controls using Microsoft Entra ID and Group Policy. Support PKI, certificate-based authentication, and secure remote access solutions. 12+ years of experience in IT support or EUC engineering. Strong customer service mindset with excellent troubleshooting skills.

Proven track record delivering enterprise-scale EUC implementations (multi-site, large endpoint environments). Strong delivery discipline (requirements gathering, solution design, rollout planning, cutover execution, and risk management).

Microsoft

Intune administration Active Directory & Group Policy Microsoft Entra ID (Azure AD) Windows and macOS support Azure Virtual Desktop / VDI Deep expertise in Microsoft Modern Workplace (Microsoft 365, Exchange Online, Teams, OneDrive, SharePoint). Advanced endpoint troubleshooting (PC/Mac hardware and software).

Strong

Windows engineering skills (Win32 app packaging, Autopilot optimization, update management, endpoint analytics). Relevant certifications (Microsoft, CompTIA, Apple, ITIL). Contribute to project deliverables as a primary or supporting author Support data conversion and data maintenance activities Collaborate as an active member of the project team