IT Desktop Support Technician – Wynberg, Cape Town - Corporate Placements

Responsibilities:

• Providing desktop support for users, including hardware, software, printers, cabling, and operating systems, managing desk tickets etc
• Monitor and troubleshoot store level backups, resolve and escalate where necessary
• Record , track and liaise with all staff in line with SLA

Required Qualification:

• Grade 12 plus certifications such as A+, N+, or MCDST (or working toward them).

Required Experience:

• At least 5 years' hands-on experience in desktop support and service desk environments.
• Strong knowledge of Windows OS (2010–11) and Windows Server (2012–22).
• Experience with backup software (Veeam), remote support, and hardware troubleshooting.
• Basic understanding of networks, Citrix, and cabling.
• Excellent troubleshooting, communication, and customer service skills.
• Flexibility to provide after-hours and remote support when required.

Cape Town

Published Date: 12 November 2025

Closing Date: 26 November 2025