Microsoft Azure Cloud Collaboration Center Tour Planner

DXC Technology is a global leader in IT services and solutions, partnering with customers to modernize IT, optimize data architectures, and streamline operations. Recognized for its commitment to innovation, customer success, and corporate responsibility, DXC offers a collaborative work environment where employees are encouraged to grow professionally and make a tangible difference in the technology landscape. With a presence in numerous countries, DXC fosters diversity, inclusion, and a culture that values ethics and respect for individuals. The company is dedicated to creating opportunities for its workforce while delivering world-class services to industry-leading clients, such as Microsoft.

The Azure Cloud Collaboration Center Tour Planner position is based in Redmond, WA, within a high-profile Microsoft environment that serves as an executive and customer-facing showcase space. This full-time role operates on a standard Monday to Friday schedule during business hours. As a tour planner, the incumbent plays a crucial role in orchestrating seamless, polished tours for Microsoft stakeholders, executives, customers, and visitors, ensuring the experience reflects the high standards expected by Microsoft. This role demands professionalism, discretion, and strong organizational skills to manage complex logistics independently.

The Tour Planner's responsibilities include managing and coordinating tour requests from initiation through completion, monitoring shared inboxes, calendars, and scheduling tools, and aligning tour logistics such as timing, room readiness, stakeholder involvement, and catering requirements. The role requires maintaining a professional presence, liaising effectively with Microsoft executives and visitors, and ensuring the tour environment adheres to Microsoft’s expectations. The Tour Planner also troubleshoots and reports technical or facility issues promptly, maintains comprehensive documentation and training materials, tracks tour activity, and continuously works to improve both the planning process and visitor experience. Candidates will benefit from prior experience in executive support, event coordination, or hospitality in customer-facing environments, along with proficiency in Microsoft 365 tools like Outlook, Teams, SharePoint, and Excel.

DXC offers a competitive compensation package estimated between $63,400 and $117,600, reflecting factors such as experience, knowledge, and organizational needs. Full-time employees have access to comprehensive benefits including health, dental, and vision insurance, wellness programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. DXC promotes an inclusive workplace culture where collaboration, innovation, and continuous learning are strongly encouraged. Working onsite at the Microsoft Azure Cloud Collaboration Center also provides a unique opportunity to be part of a cutting-edge technology showcase, contributing to the very first impressions made on Microsoft's clients and partners. This role is ideal for candidates who are polished, proactive, highly organized, and able to operate with discretion in a corporate environment of high visibility.

• Experience supporting executive, customer-facing, hospitality, visitor center, event coordination, or similar professional environments
• Strong calendar, inbox, and scheduling management skills
• Excellent written and verbal communication skills in English
• Strong attention to detail
• Ability to manage multiple requests at the same time
• Professional maturity, discretion, and good judgment when working around senior leaders, customers, and confidential discussions
• Ability to operate independently while maintaining alignment with Microsoft and DXC stakeholders
• Strong sense of ownership, punctuality, and reliability
• Comfortable working onsite in a high-visibility corporate environment

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